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CLIENT CASE STUDY

Client:

City Government

Results:

35% increase in client satisfaction survey results

 Solutions:

  • Vision and Purpose

  • Needs analysis via client & employee feedback

  • “One stop shop” service teams aligned with client groups

  • Internal realignment of responsibilities via RACI

  • Reduction of leadership spans from 30 to 8

Aligning organizational structure with business strategy

Organizational Design

Aligning your organizational structure, roles & responsibilities with business strategy!

Critical questions to ask yourself:

  • Is your organization set up today to deliver on your business strategy 3 - 5 years from now?

  • Do you have sufficient resources focused on your strategic growth areas? 

  • What are the current pain points of your organizational structure that you need to solve? 

  • Have you considered outsourcing non-value added resources in order to focus on your core?

  • Does your current structure allow for logical career progression and succession planning? 

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